Privacy Policy

1. Identity of the Data Controller

The data controller responsible for personal data collected through this website is Movnudi, located at Fidel Oteiza 1930, Santiago, Chile. You may contact us regarding data protection matters at info@movnudi.com or by telephone at +56 2 2269 2610.

2. Legal Framework

This Privacy Policy is governed by Law 19.628 on the Protection of Private Life (Ley sobre Protección de la Vida Privada) of Chile, which establishes the rules for the processing of personal data by private entities. We process personal data only in accordance with the principles and requirements established by this law.

3. Personal Data We Collect

We collect personal data through the following means:

• Contact form: When you submit an enquiry through our website, we collect your name, email address, telephone number, property address, and the content of your message.
• Direct communications: When you contact us by email or telephone, we collect the information you provide in those communications.
• Cookies and technical data: We collect certain technical information automatically when you visit our website, as described in our Cookie Policy. This may include your IP address, browser type, and pages visited.

4. Purposes of Processing

We process personal data for the following purposes:

• Responding to enquiries: To review and respond to enquiries submitted through our contact form or by other means.
• Service delivery: To coordinate and deliver condition survey services, including communicating with all relevant parties about scheduling and logistics.
• Website operation: To operate and improve the website, including through the use of analytics cookies where you have consented to their use.
• Legal compliance: To comply with applicable legal obligations.

5. Legal Basis for Processing

We process your personal data on the following legal bases under Law 19.628:

• Consent: Where you have provided explicit consent, such as by checking the privacy checkbox on our contact form or accepting analytics cookies.
• Contractual necessity: Where processing is necessary to perform services you have requested.
• Legitimate interests: Where processing is necessary for our legitimate business interests, provided those interests do not override your rights and freedoms.
• Legal obligation: Where processing is required to comply with applicable law.

6. Data Retention

We retain personal data for as long as necessary to fulfil the purposes for which it was collected, subject to the following:

• Enquiry data is retained for a period sufficient to respond to and follow up on the enquiry, and thereafter for a reasonable period for record-keeping purposes.
• Service-related data is retained for the duration of the service relationship and for a period thereafter as required by applicable law or for legitimate business purposes.
• Technical and cookie data is retained in accordance with our Cookie Policy.

7. Sharing of Personal Data

We do not sell, rent, or otherwise disclose your personal data to third parties for their own marketing purposes. We may share personal data with:

• Service providers who assist us in operating our website and delivering our services, subject to appropriate data processing agreements.
• Other parties to a condition survey (such as landlords, tenants, or property administrators) where sharing is necessary to deliver the service you have requested.
• Public authorities or courts where required by law.

8. Your Rights

Under Law 19.628, you have the following rights regarding your personal data:

• Right of access: To request information about what personal data we hold about you.
• Right of rectification: To request correction of inaccurate personal data.
• Right of cancellation: To request deletion of your personal data, subject to applicable legal requirements.
• Right of opposition: To object to certain processing of your personal data.

To exercise any of these rights, please contact us at info@movnudi.com. We will respond to your request within a reasonable period and in accordance with the requirements of Law 19.628.

9. Data Security

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, disclosure, alteration, or destruction. These measures are reviewed and updated as necessary to maintain an appropriate level of security.

10. Cookies

Our website uses cookies. For detailed information about the cookies we use and how to manage your preferences, please see our Cookie Policy.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The date of the most recent update is shown at the top of this page. We encourage you to review this policy periodically.

12. Contact

For any questions or concerns regarding this Privacy Policy or our data processing practices, please contact us at:

Movnudi
Fidel Oteiza 1930, Santiago, Chile
Email: info@movnudi.com
Phone: +56 2 2269 2610